Read Our Blog for Insights on Content, PR and Social Media

Buyer Persona

Aligning Content with a Buyer Persona:

What has your content done for you lately? Marketers are great at crafting messages filled with strong calls to action.  However, if the communication is not resonating or reaching the right audience, campaign success is unlikely.

Content is now an important ingredient in the marketer’s toolbox.  One of the best ways to build a brand and deepen customer relationships is via content marketing: the creation, publication, and distribution of relevant, high-value content, tailored to the needs of targeted groups.

Marketers have been transformed into educators and content must always communicate value.  What value can your organization provide buyers of your products and services?

Creating a buyer persona starts by defining your ideal customer. Continue reading

Close Deals Faster with Marketing and Sales Alignment

Learn how process automation and other techniques address the popular analogy: “Marketing is from Venus, and Sales is from Mars”

One of the most pressing issues for marketing and sales executives is how to align their Marketing and Sales departments.  Winning companies are experiencing top line revenue growth and faster sales velocity within their pipelines – deals are closing faster. According to a 2011 research study by the Aberdeen Group, “best-in-class” companies exhibiting Marketing and Sales alignment showed an astounding  31.6% average year-over-year annual revenue growth versus a 6.7% average decrease in revenues for “laggard” organizations.  Top companies display a number of key attributes: process and message alignment, common lead definitions, marketing-to-sales cycle unity, and shared Key Performance Indicators (KPIs).

For the vast majority of companies there is a long-standing departmental disconnect commonly described as: “Marketing is from Venus, and Sales is from Mars.” What are the reasons for this? For one, Marketing sees the world with broader brush strokes, generally at the market segment level. Sales want to focus on the individual customer value proposition.  Branding and awareness building campaigns are customary functions for Marketers and have longer time horizons, compared to the short-term quarterly quotas of Sales. Continue reading

Tapping into the Groundswell

Social media is turning the world of marketing upside down.  Companies can no longer simply “shout out” and have one-way conversations with their customers.  Today, dialogues are not only two-way, but also customers are reaching out to colleagues and trusted advisers on social networks for brand information.

Charlene Li and Josh Bernoff in their bestseller book Groundswell, describe this new shift in the relationship between customers and companies as:

“A social trend in which people use technologies to get the things they need from each other, rather than from traditional institutions like corporations.”

In fact, most B2B buyers prefer to conduct their own research first to learn about a company`s product or service offerings than rely on a customer representative.  The vast amounts of content available online, along with ubiquitous Internet access and high bandwidth make information gathering and sharing standard practice today.  Buyers are simply more social. Continue reading